PharmaNet/i3 Privacy Policy Statement

Data Privacy at PharmaNet/i3

At PharmaNet Development Group, Inc., (PharmaNet/i3) and its affiliates, we are strongly committed to protecting your privacy. You can navigate the majority of our site without giving us any personal information about yourself. However, we may track the technical information (see “cookies” below) provided to us by your browsing the site to improve the navigation, content and design of our website. You may voluntarily provide additional information about yourself to enable us to provide the information or services you are requesting.

Your privacy is important to us. To protect your privacy, we provide this Privacy Policy Statement describing what information we collect about you, how we intend to use your information, what choices you have regarding how your information is used, how we protect it, how you can access your information to correct it, and how to contact us regarding your information. This Privacy Policy Statement includes PharmaNet’s website Privacy Policy Statement, its EU, Swiss, and US-Safe Harbor Privacy Policy Statements.

PharmaNet/i3 Website Privacy Statement

This Privacy Policy Statement applies to all visitors who register on the PharmaNet/i3 website

The Information We Collect

The personal information we collect when you register on our website can be provided by you for several different reasons which are described below:

1. You will need to register to receive certain information on an automated "alert" basis or to download certain documents. The type of information that you may receive on an automated basis includes general information about PharmaNet/i3, such as:

  • Company news, service literature, case studies, white papers and presentations
  • Events

The personal information collected when you register to receive information on an automated basis is your email address. Each time you receive an automated email alert, you have the option of canceling your registration and removing your email from the database by simply clicking on the unsubscribe link at the bottom of each email alert message.

2. You may opt to provide us information about yourself if you are interested in an employment opportunity at PharmaNet/i3. The information requested from you will be based on your area of interest.

3. You can register to receive customized information. This information is generally collected on "Contact Us" or download request forms where you can request information. The personal information you provide on these forms may include your name, title, company name, address, contact telephone numbers, and email address, and in certain cases your areas of professional interest. The type of information that you may download after providing your information includes:

  • Video / Audio archives
  • Literature, articles, white papers, case studies and posters

4. You can choose to register to receive access to webcasts, periodic newsletters, or information on a specific PharmaNet/i3 product or service. Generally, the personal information collected when you register to receive this type of information is your name, company, affiliation, and email address. This information is collected for qualification and aggregate measurement purposes only.

The Way We Use Information

We store the information you provide about in a secure database in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the database unless you request that it be removed. The information you provide us about yourself will be shared with PharmaNet employees to the extent necessary to accommodate your request. You must consent for us to share your identifiable information with third parties, who would be bound by a confidentiality agreement.

For example, if you provide your name, mailing address, telephone and email address and request more information about PharmaNet/i3’s services, such information may be shared with third parties with whom we work, affiliates, vendors, or regulatory agencies; but your information will always be protected under the terms of this Privacy Policy Statement.

We use non-identifying and aggregate information about the use of our website to improve the navigation, content, and design of our site. This information may include, for example, the most and least requested pages and the number of users from the U.S. and other countries, among other things.

Finally, unless otherwise excepted below, we would not use your personal information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.


Except as described above, we will not otherwise use or disclose any of your personal information, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions and to technically process your information; (ii) to protect the security and integrity of our website; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to the extent required by law or to respond to judicial process; or (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, as applicable.

Our Commitment To Data Security

The personal information your provide is stored in a secure electronic database that has access limited to only those who need to know your information in order to address your requests. Our computer systems have physical, electronic and supervisory procedures in place to ensure that your information is not altered in any way without your authorization. PharmaNet/i3 also has a corporate policy in place that requires all personnel not to disclose personal information to any third party that is not entitled to have that information.


A cookie is a piece of data stored on the hard drive of your computer. Usage of a cookie is in no way linked to any personal information while on our site. PharmaNet/i3 uses cookies on our website in order (a) to allow site visitors to personalize their experience by accessing information, products, and services relevant to their areas of interest, (b) to track a user session within a subscribed product, and (c) to allow site visitors to vote only once in periodic opinion polls.

We receive IP addresses in the normal course of the operation of our website. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our website from those we know are under 13 years of age, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You may update or remove the information you provided to us by contacting us - see Contact Us on the PharmaNet/i3 website, or the section below on “How to Contact PharmaNet”. To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business. Information stored as part of this backup process will be deleted in due course on a regular schedule.

Links To Other Websites

Our website may contain links to other websites. You should carefully review the privacy policies and practices of other Web sites, as we cannot control or be responsible for their privacy practices.

PharmaNet/i3 EU, Swiss and US Safe Harbor Privacy Statement

This Policy Statement applies to all personal information received by PharmaNet/i3 in the United States, from the European Union and Switzerland. PharmaNet/i3 complies with the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks. The privacy principles included in this statement are based on the Safe Harbor Privacy Principles that can be found on the U.S. Department of Commerce website,

Notice On How We Will Use Your Information

PharmaNet/i3 collects personal information directly from the individuals, so you will be informed about the purpose for which the information is collected and if there is an intent to provide that information to a third party. You will also be notified if there is intent to use the information for purposes other than those originally disclosed. This notice will be provided in a clear and conspicuous language before such personal information will be used for purposes other than that for which it was originally collected or processed.

Your Privacy Choices

PharmaNet/i3 will offer you the opportunity to choose (opt out) whether your personal information is to be disclosed to a third party or is to be used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized.

For sensitive information, PharmaNet/i3 will give you the opportunity for an explicit affirmative choice (opt in) to have your information disclosed to a third party or used for purpose(s) other than those for which it was originally collected or subsequently authorized.

Sensitive information is personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sexual orientation of the individual.

Transferring your information to a third party

PharmaNet/i3 may provide your information to third parties such as clients for whom we work, affiliates, vendors, or to regulatory agencies; but your information will always be protected under the terms of this Privacy Policy Statement. This will be achieved by first ascertaining that the third party will provide the same level of privacy protection as described in this Privacy Policy Statement. If it becomes known that a third party organization which has received personal information is using or disclosing it a manner contrary to this Statement, PharmaNet/i3 will take reasonable steps to prevent or stop this use or disclosure.

How your information is secured

PharmaNet/i3 employs reasonable precautions to prevent your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. We also take reasonable steps to ensure your information is reliable for its intended use, accurate, complete and current. This is achieved by storing your information in a secure electronic database that is a component of a computer system that has physical, electronic and supervisory procedures in place to ensure compliance with all electronic records regulations.

How you can access and correct your information

You may access your personal information to revise or delete it, if it is inaccurate, except where the rights of other persons would be violated. Access can be obtained by contacting PharmaNe/i3 as shown below. However, if you are involved in a clinical trial, which PharmaNet/i3 is conducting on behalf its clients, you may not have access to your clinical trial data until the trial is complete and the results have been reported. In such case, PharmaNet/i3 will help you to direct your request to the appropriate party on behalf of whom PharmaNet/i3 is conducting the clinical trial you are involved in.

How this Privacy Policy Statement is enforced

PharmaNet/i3’s Privacy Officer in conjunction with the Corporate Quality Assurance Group has put into place self assessment procedures to ensure compliance with this Statement. These procedures will be exercised on a random basis, and any employee who is found to intentionally violate this Privacy Policy Statement will be subject to disciplinary action up to and including termination of employment.

How your dispute or complaint may be resolved

Any questions, concerns or complaints regarding the use of your personal information should be directed to the PharmaNet/i3 Privacy Officer using the contact information presented below. PharmaNet/i3 will attempt to resolve any dispute or complaint relating to the misuse or improper disclosure of personal information by investigating it in accordance with the principles contained in this Privacy Policy Statement. Appropriate corrective and preventive action will be implemented and follow-up on such action will be conducted to verify that the expressed concern or complaint has been resolved.

How to contact PharmaNet regarding Privacy issues

Questions, concerns, or complaints regarding this Privacy Policy Statement or the handling of your personal information should be submitted to

Privacy Officer
504 Carnegie Center
Princeton, NJ 08540

You may also contact the PharmaNet/i3 Privacy Officer at the following e-mail address:

Changes to this Privacy Policy Statement

This Privacy Policy Statement may be amended from time to time to ensure consistency and compliance with changes in the Safe Harbor Principles or in statutory requirements. Changes to this policy will be posted on the PharmaNet/i3 website and we recommend that you review this Privacy Policy Statement to ensure you are aware of any changes made to it.

Effective Date

This Privacy Policy Statement became effective on: 01 May 2007 and was last updated on 20-MARCH-2012.